Shipping policy

Shipping Policy

Made to order: Each item is printed individually for your order at a facility of our production partner, Printful, and then shipped.

Delivery time (from order to arrival)
• Short-sleeve tee (Comfort Colors): printed in the US, usually 11–14 business days to Japan
• Oversized tee (Japan and East Asia only): printed in Japan, usually 6–8 business days, no import duties
• Long sleeve: White, Navy, Maroon and Black in S–XL are usually printed in Japan, 6–8 business days (if out of stock there, they may be printed in the US, taking usually 11–14 business days with the import duties below); others are printed in the US, usually 11–14 business days
• US: printed in the US, usually 6–8 business days, shipped duty-paid
• Canada and Australia: colors stocked locally are printed there, others in the US
• Norway and Switzerland: printed in the EU (Latvia or Spain), usually 8–12 business days
• Other countries: usually 2–4 weeks (varies by region)
Items from different facilities arrive in separate packages on different days, even in one order. A tracking number is emailed when your order ships.

Shipping: Japan ¥776 (¥1,552 when a tee and a long sleeve are ordered together). Other destinations are shown at checkout.

Duties and taxes: Items shipped from our US facility are imports even when delivered to Japan. Import duties and taxes (as a guide, about ¥1,000 per tee and ¥1,500 per long sleeve) and any carrier fee are paid to the carrier on delivery. For other countries, local duties and taxes are paid by the customer — except the US, where orders ship duty-paid. Norway: VAT (25%) and a carrier fee on delivery. Switzerland: VAT and a carrier fee only if the VAT would exceed CHF 5.

Where we ship: Japan and some other countries and regions. We do not ship to EU member states, the UK and some other places — the destinations you can choose at checkout are covered.

Wrong address or refused delivery: If an order cannot be delivered because of an incorrect address, the customer pays for reshipping. Orders refused on delivery (for example, because import duties were not paid) or returned or discarded as unclaimed cannot be refunded.

Contact: yawarakajazzvinyl@gmail.com